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Coronavirus Crisis Management for Lenders and Servicers – Considerations for the Anticipated Rise in Loan Modification Requests

The efforts to curb the spread of COVID-19 has caused an adverse ripple effect in the economy that will undoubtedly strain lending relationships and require widespread loan modifications. To assist borrowers and businesses with the anticipated volume of loan modification requests, the federal government and other federal agencies have offered guidance and legislation to encourage lenders to work with borrowers having trouble making payments due to the financial disruption of this public health crisis.

A. What Lenders and Servicers Should Expect regarding Loan Modification Requests in the Short Term

On March 26, 2020, the Federal Reserve and four other federal financial agencies (FDIC, NCUA, OCC and CFPB) issued a joint statement to encourage lenders to proactively address pending borrower defaults.  That statements was followed by the March 27, 2020, enaction of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), which included several provisions to assist lenders in responding to the volume impending borrower defaults.  Below are some of the recent highlights affecting lenders and servicers:

B. Long-term Loan Modifications will be Required, and Lenders Should be Prepared to Document a Volume of Loan Modifications

Note that much of the recent guidance and legislation is focused on short-term relief, including payment deferrals, forbearance, fee waivers and other insignificant changes. But what happens at the end of this short-term forbearance or deferment? Borrowers are already facing confusion and frustration with the current short-term options on the table. In the long run, classic forbearance and deferment may not be enough, and many loans will require documented loan modifications.

Below is a check list of items lenders and servicers should follow in conducting diligence and documenting long-term loan modifications.

Analysis of Loan Documents

Analysis of Loan Collateral

Document Loan Modification

C. Takeaways for Lenders and Servicers

The current public health crisis has also created economic devastation that can only be mitigated through proactive and prudent lending practices.  Lenders are encouraged to make short-term concessions at the forefront of this crisis, but Lenders should also be prepared for the long-term ramifications that will undoubtedly require documented loan modifications. Lenders should start developing communications protocols, systems and processes, and affiliation with counsel to address the impending volume of loan modifications that will be required in the next year.

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